For this reason, according to the lawyer, deliveries of Kela cards will be delayed for at least two weeks from 18 January 2022 Antti Klemola Kelalta. Some cards ordered in December will also be delayed. “We apologize for the inconvenience caused by the delays,” Klemola says.
Normally, new Kela cards are delivered to customers within 1-2 weeks of ordering.
Pharmacy customers can also receive compensation without a Kela card
A survey system has been introduced in pharmacies, which allows customers to receive compensation even without a Kela card. For example, a customer can use their ID card to prove their identity.
Kela’s taxi service has a system that allows you to check the customer’s entitlement to direct compensation. Instead of a Kela card, the customer can present their identity card at the start of the trip.
A temporary certificate valid for a maximum of one month can be delivered to a customer who needs a Kela card before their order can be processed.
Source: Kela
Source: The Nordic Page