Consumer discount on the cards? State audit uncovers major discrepancies with the way Danish energy is delivered

A new report by the State Auditors reveals that between 2018 and 2021, Danish energy companies overcharged consumers by DKK 61.8 million – and that this may be the tip of the iceberg.

Commissioned by the National Audit Office, the State Auditors’ report has only assessed the activities of 76 of the company’s 600 energy companies, and revealed discrepancies with 34 of them.

About 22 of these have already been ordered to pay back money to consumers.

The results come at a time when energy companies are charging record prices for energy in the face of rising costs caused by the war in Ukraine and inflation.

The Energy Supply Authority is to blame
The National Audit Office mainly points to the error in the Danish Regulatory Authority’s energy supply authority, which was established in 2018 to monitor the companies’ activities.

According to DRThe Danish Supply Authority carried out only one inspection between 2018 and 2021.

“The state auditors find it very unsatisfactory that a number of consumers have paid overcharges for the transport of supplies,” the report concluded.

“There is a risk that this applies to several consumers of both electricity, gas and heat.”

Source: The Nordic Page




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