Die Nationale Finanzaufsichtsbehörde (FINE) hat in diesem Jahr etwa 20 Streitigkeiten beigelegt, bei denen es um Bürger ging, die Opfer von Phishing-Betrügereien geworden waren, bei denen Benutzer auf gefälschte Bankseiten weitergeleitet wurden, um ihre Kontodaten zu stehlen.
Es wurden unverbindliche Entscheidungen getroffen, einige zugunsten der Kunden, andere wiederum befreiten die Banken von der Haftung für Verluste.
According to the Office of the Financial Ombudsman, customers have undeniably been victims of crime, but the decisive factor in the division of responsibilities between the customer and the bank is how carefully the customer has acted in maintaining the security and safe use of the bank. identification of his debit card and account.
„Bei grober Fahrlässigkeit des Kunden liegt der Schaden auch in der Verantwortung des Kunden.“ Tuomas Hidé, erklärte FINEs Direktor für Versicherungs- und Finanzberatung am Montag in einer Pressemitteilung.
Das Büro hat außerdem mehrere Fälle von Phishing-Betrügereien aufgeklärt, bei denen es um angebliche E-Mails von Microsoft ging.
"It feels like we are in constant competition with scammers. The technical skills of criminals are evolving rapidly and the credibility of scams. Target customers of all ages, including people with high technical skills. Some customers have lost large sums of money," Hiden said.
The Financial Supervision Authority is an independent body that is an alternative to the courts in resolving disputes. However, its decisions are not binding.
Es wurden Hunderte Strafanzeigen erstellt
The National Bureau of Investigation (NBI) said in June that Finns have lost millions of euros in fraud in which fraudsters claim to represent banks. According to the NBI, fake websites resembling online banking are cleverly designed and often difficult to identify as scams.
Die Nutzung eines Online-Banking-Dienstes über eine Suchmaschine oder andere Links sollte vermieden werden, warnten sie.
"Searching for a bank name on a search engine may not get any real site results at all. Instead, a search engine may offer a fake website as the number one listing," explained the investigating superintendent Petteri Laitila Nationales Untersuchungsbüro.
According to police, phishing scams in bank accounts increased in the spring and summer months. About 700 official criminal reports have been made to the police, the victims of which have suffered losses of almost seven million euros.
Quelle: Die nordische Seite